Information
Welcome to the Poshnsparkle Rentals FAQ page! Here you'll find answers to common questions about our event décor rentals. We pride ourselves on providing reliable, trusted service with 15 years of experience. If you can't find what you're looking for, please don't hesitate to contact us at 07768161105 and hire@poshnsparkle.co.uk
Frequently asked questions
At Poshnsparkle Rentals, we aim to make your event planning as smooth as possible. We understand you may have questions, and we're here to help. Below are some of the most frequently asked questions to assist you in understanding our rental process and policies.
What are the most common questions customers ask before renting from you?
Our customers frequently ask: Can I collect the day before?
We have a one day hire
⭐️we can be flexible depending on what's we have available
What time is delivery?
⭐️The driver will call you a day before the delivery to confirm delivery time.
If I damage your item will I pay for it?
⭐️Yes you will be charge for the full amount and delivery charge of the item damaged
When do I return the item?
⭐️we are closed on Sunday but on exception cases we can open for you to return but Monday is return collection is same day of delivery except previously agreed.
Can I use for two events?
⭐️NO the hire is only for one event
What makes renting from Poshnsparkle Rentals different or better than other options?
We are reliable and trusted, with 15 years of experience in the business, ensuring your event décor needs are met with professionalism and expertise.
What are the biggest concerns or hesitations people have about renting event décor online?
Common concerns include trust, the condition of the product, late delivery, and the fear of scams. At Poshnsparkle Rentals, we address these concerns by providing transparent, reliable service and high-quality products.
Are there any 'hidden' details about rentals (like delivery zones or setup requirements) that customers should know upfront?
Yes, if you are collecting items, a refundable deposit is required. Also, please note that delivery is not free and is calculated based on distance and order size. Full details can be found on our Rental Packages & Pricing page.
Still have questions?
If you have more questions or need further clarification, our team is here to assist you. Contact us today for personalised assistance and let us help make your event unforgettable!